Shipping & Returns

Shipping Information

We use a flat rate for first class shipping & handling. We can rush your item if we have it in stock. If not, it has to be made on a special order basis in which case, we can still send it out 2nd Day Air to expedite its delivery. Keep in mind that it still may take several days to a week to get the product actually fabricated before we can ship it.

First Class — $6 flat rate
2nd Day Air — $26 flat rate

Easy Returns & Exchanges

We want you to be happy with your order and your experience shopping Soul and Story.. If you are not fully satisfied with your order, please contact Jessica to discuss options. Refunds are not issued, we offer store credit only. Returned merchandise must be authorized in advance by emailing jessica@soulandstoryshop.com. Products bought at events, Friday Features & special Instagram & Facebook sales including Turquoise Tuesday & Vintage Monday are all final sale.